Returns & Exchanges

You can return or exchange products within 14 days of your purchase, with the following conditions: 

  1. Products that are not opened, damaged/dented or marked.
  2. Products must be original with receipt and as per order description
  3. The refund price of unopened/undamaged box(es) shall be based on the applicable quantity pricing of used box(s)

How to return your purchase:

  • Bring your purchased items to our Clearlab Store.
  • Or ship back to 139 Joo Seng Road, Singapore(386382).
  • Returned goods should be in the original box without a noticeable damage.
  • The goods should be in a reasonably good state such that it can be in a resalable condition.

If you have any questions, please e-mail us at