Frequently Asked Questions

Yes, you do need a valid prescription prescribed by a qualified Optometrist. Please click here to upload your prescription if you have one.

Easy! We provide FREE eye check at our store. Click here to register for an appointment

Usual delivery take 3-5 business days.

We give you a 14-days money back guarantee if you are not happy with the products you purchased from us. Click here for return policy

The average age people usually get contact lenses is 13 but it has shown that younger children are capable to wear and maintain contact lenses. We would recommend you to visit any eye practitioner in an optical shop.

Ever heard of contact lenses melted over the sun’s heat? All these are not true! The lens material can only decompose at a temperature much higher than the boiling point of water.

It will never happen. In fact, it is physically not possible. A membrane covers your eye and connect to the inside of your eyelids. Therefore, there is no chance your contact lens with slide through it.

It will most likely not. However, it can be easily removed if you used the method that your practitioner teaches you.

Will not likely. With a proper fitting, your contact lenses should stay in place most of the time. It usually will moves out of place on rare occasions. It usually stays in your eye until you move it back.

Some contact lens related problems can occur but they are unlikely. Most common eye health issues are caused by poorly fitted lenses, or by not taking care of the lenses like you should. If you do experience any unusual eye discomfort or changes in your vision, remove your lenses and contact eye care practitioner.